Technical Support
At CADCAMPilot, we are committed to providing exceptional technical support for our clients across all of our service offerings, including CAD/CAM software training, CNC post processor development, and manufacturing workflow consulting.
Phone/Web Conference
Onsite
Basic
Free 30-Day Support
We include this complementary 30-Day technical support with your purchase of any of our multi-day software training packages.
Includes limited support for one software product. Response time within 24 hours.
You can also purchase this option, as a standalone, with out software training.
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Email
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Phone
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Web Meeting
Pro
For small teams or individuals
This option is best for when you need extended support for up to 4 individuals using one or more software products.
Faster response time within 4 hours.
This option also includes limited basic post processor editing at no additional cost.
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Email
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Phone
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Web Meeting
Elite
For teams using multiple products
For broader support of larger teams using one or more software products. This option also includes quarterly technical sessions with (Q&A) and Health Checks to ensure your team is maximizing use of the software.
Also includes limited basic post processor editing at no additional cost.
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Email
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Phone
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Web Meeting